THE FIREFLY DIFFERENCE
Engaged employees are healthy employees
To make the most of our integrated health plan (care + navigation + coverage), we connect early and often with employees, earning the trust to guide their care.
Delivering optimal outcomes at scale
The Firefly health plan helps your organization control costs, improve health, and increase employee satisfaction.
We connect regularly with members to better understand their needs and help them make the most of their plan.
of members interact with us at least once a week
Our members turn to us for guidance because we make it easy and we've earned their trust.
of members use navigation for specialist & in-person care
High employee satisfaction
When employees know they’re supported and see real changes in their health, they feel great about their plan.
net promoter score (NPS)
Improved clinical outcomes
Firefly’s care model more effectively manages the most common (and costly) chronic conditions.
better chronic disease outcomes (vs. typical benchmarks)
It's primary care that looks at my whole self. They're saying, 'We’re the experts in healthcare, but you're the expert in your body. Did that fix it? Did it not fix it?' The proactive outreach is huge.
My old doctor said, ‘Yeah, we can totally see you…in two and a half months.’ I thought, ‘So what do I do until then?’ I looked around and found Firefly. They saw me the same day with a virtual appointment.
Firefly's on the tech frontier without losing the human factor. There's an actual person on the other end. I don't have to hop in the car, go down there and have somebody hit my knee with a hammer.
For someone with anxiety, it can be hard to reach out and get care for myself. It's easy to send a message about what’s going on and get a quick response back from my Firefly team.
30 minutes after I got to the ER on a Saturday night, I get a message from Dr. Greenberg saying, 'What's going on?' My mind was blown. I started crying like, 'Oh my God, I have a doctor!’
It's hard to be sick and have to go see a doctor in person. I love getting a response back in that moment I'm not feeling well. I’ve really appreciated the real-time communication with Firefly.