VIRTUAL-FIRST PRIMARY CARE

Your doctor. Anytime. Anywhere.

Say hello to healthcare on your terms and schedule. You'll get continuous, coordinated care through chat and video — from a physician-led team that really knows you.

The Firefly Difference

Here’s what you can expect from your Firefly membership.

More care

Why settle for just a doctor? You’ll also get a nurse practitioner, health guide, and behavioral health specialist — all working together to help you feel your very best.

Clear guidance

Need a specialist? We match you with the perfect provider. A test? We connect you with a local lab. Trying to lose weight? Your health guide can help.

Incredible convenience

Let the doctor come to you through chat and video, from wherever you are — couch, office, or coffee shop. Need in-person care? We've got you covered there, too.

Transparent costs

We hate membership fees as much as you do. Your regular copay covers video visits. All other Firefly benefits, including unlimited chat, are always free.

In-person care whenever 
you need it

We can handle most primary care needs virtually, including:

Blood Pressure Management

Behavioral & Mental Health

Diabetes Management

Chronic Conditions

Everyday Care

Acute & Urgent Primary Care

Health Coaching

Wellness & Preventive Care

When you need a doctor to listen to your heart, check an ankle sprain, or give other hands-on care, we connect you with one of our in-person partners:

Dermatology

Ear, Nose and Throat

Imaging

Labs & Testing

OB/GYN

Orthopedics

Physical Therapy

Urgent Care

Treating patients
It's primary care that looks at my whole self. They're saying, 'We’re the experts in healthcare, but you're the expert in your body. Did that fix it? Did it not fix it?' The proactive outreach is huge.
PHOEBE
42
Firefly Member
My old doctor said, ‘Yeah, we can totally see you…in two and a half months.’ I thought, ‘So what do I do until then?’ I looked around and found Firefly. They saw me the same day with a virtual appointment.
HANLON
34
Firefly Member
Firefly's on the tech frontier without losing the human factor. There's an actual person on the other end. I don't have to hop in the car, go down there and have somebody hit my knee with a hammer.
PAUL
42
Firefly Member
For someone with anxiety, it can be hard to reach out and get care for myself. It's easy to send a message about what’s going on and get a quick response back from my Firefly team.
SARAH
26
Firefly Member
30 minutes after I got to the ER on a Saturday night, I get a message from Dr. Greenberg saying, 'What's going on?' My mind was blown. I started crying like, 'Oh my God, I have a doctor!’
AUDREY
22
Firefly Member
It's hard to be sick and have to go see a doctor in person. I love getting a response back in that moment I'm not feeling well. I’ve really appreciated the real-time communication with Firefly.
MESHIA
41
Firefly Member

Firefly vs. your current PCP

Not that it’s a competition, but... How does your current primary care provider compare?

Included with Firefly

Your PCP

Same-day video visits
With Firefly Health, Yes
Just your copay
Unlikely
Unlimited chat with your care team
More call out info
With Firefly Health, Yes
$0
Unlikely
A doctor who actually has time for you
More call out info
With Firefly Health, Yes
$0
Unlikely
Super-fast prescription refills
More call out info
With Firefly Health, Yes
$0
Unlikely
Easy specialist referrals
More call out info
With Firefly Health, Yes
$0
Unlikely
Loooong waits in a germy lobby
More call out info
Unlikely
Unlikely
Dusty magazines from 1992
More call out info
Unlikely
Unlikely

We accept most insurance plans

And, we’ll never charge you more than your copay. You know, just like a regular doctor's office.

Aetna

IN NETWORK
Firefly accepts all Aetna commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR AETNA COPAY

Video visits with your doctor or NP

Insurance: United Healthcare

AllWays Health Partners

IN NETWORK
Firefly accepts all AllWays commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR ALLWAYS COPAY

Video visits with your doctor or NP

Insurance: United Healthcare

Anthem Blue Cross Blue Shield

IN NETWORK
Firefly accepts all Anthem PPO and HMO plans in Maine. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR ANTHEM COPAY

Video visits with your doctor or NP

Insurance: United Healthcare

Blue Cross Blue Shield

IN NETWORK
Firefly accepts all BCBS commercial plans in Massachusetts and PPO plans from outside Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR BCBS COPAY

Video visits with your doctor or NP

Insurance: United Healthcare

Harvard Pilgrim HealthCare

IN NETWORK
Firefly accepts all Harvard Pilgrim commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR HARVARD PILGRIM COPAY

Video visits with your doctor or NP

Insurance: United Healthcare

Tufts Health Plan

IN NETWORK
Firefly accepts most Tufts Health Plan commercial plans. Unfortunately, we do not accept Tufts Health Direct or Tufts Health Together plans at this time.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR TUFTS COPAY

Video visits with your doctor or NP

Insurance: United Healthcare

UniCare

IN NETWORK
Firefly accepts all Unicare commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Video visits with your doctor or NP

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Insurance: United Healthcare

UnitedHealthcare

IN NETWORK
Firefly accepts most UHC commercial plans in Massachusetts and PPO plans from outside Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR UHC COPAY

Video visits with your doctor or NP

Insurance: United Healthcare
We can’t currently accept Medicaid or Medicare plans. But, we’re working on it!

Get started with Firefly Health

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