You shouldn’t have to wait around for answers. That’s why over 90% of first visits start within 24 hours of sign up.
Each visit is a time for you to discuss all your health needs with empathetic clinicians who are ready to listen.
You’ll have continuous access to your care team to get the support you need, whenever and wherever you need it.
With board-certified physicians and nurse practitioners committed to meeting your unique needs, you’ll have direct access to personalized clinical guidance. Whether you need to schedule a video visit or message your clinician right in the app, virtual primary care is always right at your fingertips.
"The support of a caring clinician can make all the difference for an individual looking for guidance in their healthcare journey."
Tufts School of Medicine
"Patients should feel heard, understood, and respected by their primary-care team. This creates lasting therapeutic relationships."
University of Massachusetts Lowell
"I try to really listen to my patients—to understand them as people: what drives them, what they're worried about and what's really going on in their lives."
Harvard Medical School
"I try to empower patients to achieve their goals by supporting them over time and being there whenever they need me."
University of Pennsylvania
"Looking at the patient as a whole helps to optimize their care and outcomes."
"Primary care should always be evidence based but also rooted in empathy."
Not all healthcare conditions are physical. That’s why mental and behavioral health is an essential aspect of our approach. You’ll have the option to work with a licensed behavioral health specialist to help assess your concerns, provide support and monitor your progress along the way.
"Healthcare should be collaborative, patient centered and empowering."
George Mason University
Getting healthy is just the beginning. We want to help you stay healthy too. That’s where our trained health guides come in. They work with you to identify your healthcare goals and empower you to achieve them with a plan that takes the realities of your busy life into consideration.
"It’s the little things that add up over time to create lasting change."
Tufts University School of Medicine
"I focus on building supportive relationships with my patients. It’s the key to helping them achieve their goals."
"Focus on what you’re capable of doing today. Even if that’s a small step - take it. You might not accomplish your goals today, but you’ll be closer than you were yesterday."
University of Wisconsin Colleges
At times when additional specialty care is needed, your team may consult with on of our partner expert specialists. They may also suggest you meet with them through a virtual telehealth visit on the Firefly Health app.
Joslin Diabetes Center
Harvard Medical School
Cambridge Health Alliance