YOUR CARE TEAM

We can’t wait 
to meet you

With your Firefly team by your side, expect a more human, convenient, and effective primary care experience.

A team approach to better health

Most of your life — and health — happens between doctor visits, not at them. With Firefly, you get your own care team for personalized, ongoing support. We get to really know you so we can deliver timely, complete care for body and mind.
Care team with patient

Primary care doctor

Every team needs a steady hand to show the way. Your Firefly doctor coordinates and personalizes your care to meet your specific needs.

Nurse practitioner (NP)

Your NP will be the first to hop on a video call or answer your chats, so you’ll feel known and supported no matter what comes up.

Health guide

From eating healthier to managing stress, your health guide is here for you. With practical tips and positive support, you’ll feel empowered to be your healthiest you.

Behavioral health specialist

Your licensed behavioral health specialist will discuss your concerns, create a plan with you, and check in regularly to see how you’re doing.

Meet some of our clinical leadership team

With board-certified physicians and nurse practitioners committed to meeting your unique needs, you’ll have direct access to personalized clinical guidance. Whether you need to schedule a video visit or message your clinician right in the app, primary care is always right at your fingertips.
Sarah Douglass
“I’m so excited to be at Firefly because our model allows me to deliver proactive care in a meaningful way.” 


Abby Richman, NP

Firefly Nurse Practitioner

Sarah Douglass
“What I love about Firefly is that we’re able to communicate with our patients frequently and continuously, independent of a scheduled visit.”

Dr. Nisha Basu, MD

Firefly Primary Care Doctor

Sarah Douglass
“It’s all about having a positive impact on a person’s well-being; working closely with patients to help them feel empowered and healthy.”

Bryna Hacket, LICSW

Firefly Behavioral Health Specialist

Sarah Douglass
"It’s the little things adding up over time that create lasting change."

Riley Muggler

Firefly Health Guide

Member network care options

What about in-person care?

Your care team can treat a lot of conditions virtually, more than you might expect. Plus, we can sometimes reach out to our specialist partners and spare you an office visit.

But sometimes, you just need to see someone in person. When you do, we’ll match you with a provider who best fits your needs.