care pass
Your ticket to $0 copays
When you need a doctor, lab, imaging, or any other care, contact us first. We guide you to top providers in your area and help you skip the copay with Care Pass.

How Care Pass works
Need a heart doctor? Scheduling a surgery? Booking an MRI? Get in touch with us. We sift through mountains of data to know who our members love and who’s best at keeping them healthy.
Those are the doctors we recommend — see them and you won’t pay for any services that qualify for Care Pass. That means $0 copays for specialist visits, imaging, surgeries, and more.
Those are the doctors we recommend — see them and you won’t pay for any services that qualify for Care Pass. That means $0 copays for specialist visits, imaging, surgeries, and more.
Does it qualify for Care Pass?
Yes
See a provider we recommend and get $0 copays for these services.
Allergy shots
Advanced imaging, like MRI, CT, and PET scans*
Biofeedback therapy*
Maternity services
Nutrition counseling
Physical therapy and other rehab services
Specialist visits
Chemotherapy, radiation, and infusion therapy*
Durable medical equipment (DME)*
Inpatient services, like surgery and other procedures
Prosthetics* (man-made body parts, like an artificial leg)
Urgent care visits
*We require prior authorization on these services, meaning your provider has to check with us first to make sure your plan will cover them. Not all DME requires prior authorization — contact us to learn more.
No
Contact us so we can recommend top in-network providers — and let you know about your costs.
Acupuncture
Ambulance services
Chiropractic services
Eye exams
Fertility treatments
Fertility-related genetic testing
Transplant services
Hearing aids
Home healthcare
Hospital emergency room services
Labs that require prior authorization
Primary care visits (primary care with Firefly providers is always $0)
Skilled nursing facilities
How to get a Care Pass
Chat with us as soon as you need to book a visit — we’ll add a Care Pass to the Firefly Health app
Select a provider on the Care Pass, book your visit, and add your appointment date
Show your Care Pass to the provider and your visit is $0