care pass

Your ticket to $0 copays

When you need a doctor, lab, imaging, or any other care, contact us first. We guide you to top providers in your area and help you skip the copay with Care Pass.

Chatting with nurse practitioner on the Firefly app

How Care Pass works

Need a heart doctor? Scheduling a surgery? Booking an MRI? Get in touch with us. We sift through mountains of data to know who our members love and who’s best at keeping them healthy. 

Those are the doctors we recommend — see them and you won’t pay for any services that qualify for Care Pass. That means $0 copays for specialist visits, imaging, surgeries, and more.

Does it qualify for Care Pass?

Yes
See a provider we recommend and get $0 copays for these services.
Yes, checkmark
Allergy shots
Yes, checkmark
Advanced imaging, like MRI, CT, and PET scans*
Yes, checkmark
Biofeedback therapy*
Yes, checkmark
Maternity services
Yes, checkmark
Nutrition counseling
Yes, checkmark
Physical therapy and other rehab services
Yes, checkmark
Specialist visits
Yes, checkmark
Chemotherapy, radiation, and infusion therapy*
Yes, checkmark
Durable medical equipment (DME)*
Yes, checkmark
Inpatient services, like surgery and other procedures
Yes, checkmark
Physical therapy and other rehab services
Yes, checkmark
Prosthetics* (man-made body parts, like an artificial leg)
Yes, checkmark
Urgent care visits
*We require prior authorization on these services, meaning your provider has to check with us first to make sure your plan will cover them. Not all DME requires prior authorization — contact us to learn more.
No
Contact us so we can recommend top in-network providers — and let you know about your costs.
No
Acupuncture
No
Ambulance services
No
Chiropractic services
No
Eye exams
No
Fertility treatments
No
Fertility-related genetic testing
No
Transplant services
No
Hearing aids
No
Home healthcare
No
Hospital emergency room services
No
Labs that require prior authorization
No
Primary care visits (primary care with Firefly providers is always $0)
No
Skilled nursing facilities

How to get a Care Pass

Number 1
Chat with us as soon as you need to book a visit — we’ll add a Care Pass to the Firefly Health app
Number 2
Select a provider on the Care Pass, book your visit, and add your appointment date
Number 3
Show your Care Pass to the provider and your visit is $0