THE FIREFLY DIFFERENCE

Refreshingly convenient healthcare

Go beyond brick-and-mortar clinics and disjointed telemedicine. Firefly Health's virtual-first care is consistent, quality-minded, accountable care that creates undeniable access, outcomes, and value – and it's loved by members too.

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Not just telehealth. Real primary care, anytime, anywhere.

Any time, virtual visits

Nationwide access to comprehensive team-based primary care

Outcomes-oriented

Quality-focused care for 
high-impact health outcomes

Value-based

Accountability to driving value and controlling costs

Expand primary care access for all

Virtual primary care delivered through Firefly's consistent care teams eliminates geography and travel time from the access equation. Our teams also have integrated behavioral health care and health coaching, removing barriers to essential health services.
  • Licensed to provide care in 50 states + D.C.
  • Integrated behavioral health and health coaching
  • Extended hours visits and 24/7 urgent care support

25%

of membership interacts in a given week
Member network care options
Member network care options

Improve outcomes with quality-minded care

Unlike most virtual care providers, we designed our service around longitudinal care. That means we use an interdisciplinary approach to consistently engage members and continuously work toward better health. Our outcomes exceed benchmarks for the most common chronic conditions, leading to downstream savings for our partners.

  • Personalized care plans for each member
  • Interdisciplinary care teams incorporate the Collaborative Care Model
  • Continuous population-health quality measurement
  • Follow evidenced-based care and NCQA and HEDIS quality measurement

50-80%

chronic condition outcomes over 
gold-standard benchmarks

Experience real accountability

Our model is meant to go beyond the typical primary care practice. Beyond the bounds of the legacy fee-for-service model, we can create real value and are accountable to outcomes. Just the way we like it.
Member network care options

Discover a partner in innovation

We’ve already reimagined what primary care can be and how to deliver it. That’s just the start. As your partner, we’ll meet you where you are and work through ways to grow in both shared risk and deepen integrated offerings.
Learn how we work with Blue Cross and Blue Shield of Massachusetts
It's primary care that looks at my whole self. They're saying, 'We’re the experts in healthcare, but you're the expert in your body. Did that fix it? Did it not fix it?' The proactive outreach is huge.
PHOEBE
, 
42
Firefly Member
My old doctor said, ‘Yeah, we can totally see you…in two and a half months.’ I thought, ‘So what do I do until then?’ I looked around and found Firefly. They saw me the same day with a virtual appointment.
HANLON
, 
34
Firefly Member
Firefly's on the tech frontier without losing the human factor. There's an actual person on the other end. I don't have to hop in the car, go down there and have somebody hit my knee with a hammer.
PAUL
, 
42
Firefly Member
For someone with anxiety, it can be hard to reach out and get care for myself. It's easy to send a message about what’s going on and get a quick response back from my Firefly team.
SARAH
, 
26
Firefly Member
30 minutes after I got to the ER on a Saturday night, I get a message from Dr. Greenberg saying, 'What's going on?' My mind was blown. I started crying like, 'Oh my God, I have a doctor!’
AUDREY
, 
22
Firefly Member
It's hard to be sick and have to go see a doctor in person. I love getting a response back in that moment I'm not feeling well. I’ve really appreciated the real-time communication with Firefly.
MESHIA
, 
41
Firefly Member

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