The COVID-19 pandemic has changed our lives. Although we’ve seen great progress with testing and taking precautions to “flatten the curve”, we still have a lot of work to do, and the work is ever-evolving. As always, we're here to help you and your loved ones get the answers and care you need to stay healthy, physically AND mentally.
Below is some key COVID-19 information and resources we've compiled for the Firefly community. We’ll keep this page updated with new information and insights, so check back often.
I did not realize when I came on as medical director that we’d be designing something that would actually be very, very useful in a pandemic situation.
- Nisha Basu, Firefly Medical Director
(as of May 20, 2020)
The Massachusetts Department of Health now offers COVID-19 text alerts. Sign up by texting COVIDMA to 888-777.
Coronaviruses are a group of common viruses and usually cause mild-to-moderate respiratory illnesses. The outbreaks of severe acute respiratory syndrome (SARS) in 2002 and Middle East respiratory syndrome (MERS) in 2012 were caused by coronaviruses. Influenza is a completely different virus than coronavirus.
Coronavirus disease 2019 (COVID-19) is a respiratory illness caused by a new coronavirus that has not previously been seen in humans. Symptoms of this infection may appear 2-14 days after exposure and include fever, cough, shortness of breath, and, in severe cases, pneumonia.
Most people with COVID-19 will have some respiratory illness and recover without requiring special treatment. Older people, and those with underlying medical problems like cardiovascular disease, diabetes, chronic respiratory disease, and cancer are more likely to develop serious illness.
Since COVID-19 disease is caused by a new virus, people do not have immunity to it, and a vaccine may be at least a year away.
We're a virtual-first primary care and behavioral health company, which makes us more than ready to help you during the COVID-19 pandemic. We offer:
To sign up for Firefly Health, download our mobile app:
COVID-19 spreads in two ways: when an infected person coughs or sneezes; and when a person touches a surface that has the virus on it and then touches their eyes, nose, or mouth. We know you’ve heard this all before, but to combat both ways of getting COVID-19, you need to avoid other people and wash your hands... a lot.
Limiting your contact with others to help prevent the spread of disease is a practice known as social distancing. Avoid places with more than 10 people, limit contact with, or keep at least 6 feet away from, people outside of those who live with you, and stay home as much as you can. Also, wash your hands often and thoroughly for at least 20 seconds with soap and try to clean all surfaces and frequently-used items with disinfectant wipes.
Stay home and contact a medical professional – they will have you answer a few questions. Talking to a medical professional is the best way to understand the next steps you should take if you feel ill. Do not visit urgent care or the emergency room, as you may expose yourself to those who are sick or unknowingly spread the virus to others. Firefly’s in-app chat and video services are perfect for this type of communication.
If you are tested, you should remain in self-quarantine until the result is back. If the test result is positive, you should isolate for a few weeks at home while you recover – even if you have no symptoms.
We're hosting webinars for the Firefly community and general public. Feel free to listen or share with your friends and loved ones.
There's a ton of COVID-19 information on the internet and social media. Here are some articles and resources we trust and recommend.