HOW IT WORKS

Experience great healthcare right away.

It’s easy to get started today.

Download the Firefly Health app

Create a free account and choose your healthcare goals. Not sure how to get started? Message us in the app and we’ll ask a few questions to help figure out the next steps.

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Connect with your Firefly Care Team

You’ll receive a warm Firefly welcome from your Care Team. We can quickly help with any health issue—in person, virtually, or through in-app chat.

Get comprehensive, proactive care

We provide intelligent, tech-enabled care through our digital care platform, Lucian™, and make sure to check in regularly post-visit.

Need to see a specialist? We also help you find the right provider to fit your needs.

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Get started with Firefly Health today.

Sign up takes 2 minutes   ·   No credit card required   ·   Cancel anytime

Sign up for free

TOP FAQs

Still have questions? We have answers.

Will I have my own Primary Care Provider (PCP) or will my needs be handled by whoever is available?

With Firefly, you get a personalized care team that includes your own Primary Care Provider (PCP), Nurse Practitioner (NP), and Health Guide, as well as any other support you need from leading specialists in medical care and behavioral health. For routine care, like a sinus infection, urinary tract infection, or prescription refill, you may get care from providers not on your personal team so we can help you as quickly and conveniently as possible.

Can I keep my current Primary Care Provider (PCP) if I sign up for Firefly?

No, your preferred Firefly Health physician will be your new PCP. When you join Firefly, you'll choose your PCP, who will lead your dedicated care team, including a Nurse Practitioner (NP) and Health Guide. We're happy to work with your current PCP to transfer your records and ensure seamless continuity of care.

Does Firefly Health take my insurance?

Firefly currently accepts most plans from Aetna, Blue Cross Blue Shield, Harvard Pilgrim Health Care, AllWays Health Partners, Tufts Health Plan, UniCare, and UnitedHealthcare with more coming soon. We don't currently accept Medicare, MassHealth or Medicaid, but we're working on it.

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