HOW IT WORKS
It’s easy to get started today.
Create a free account and choose your healthcare goals. Not sure how to get started? Message us in the app and we’ll ask a few questions to help figure out the next steps.
You’ll receive a warm Firefly welcome from your Care Team. We can quickly help with any health issue—in person, virtually, or through in-app chat.
We provide intelligent, tech-enabled care through our digital care platform, Lucian™, and make sure to check in regularly post-visit.
Need to see a specialist? We also help you find the right provider to fit your needs.
With Firefly, you get a personalized care team that includes your own Primary Care Provider (PCP), Nurse Practitioner (NP), and Health Guide, as well as any other support you need from leading specialists in medical care and behavioral health. For routine care, like a sinus infection, urinary tract infection, or prescription refill, you may get care from providers not on your personal team so we can help you as quickly and conveniently as possible.
No, your preferred Firefly Health physician will be your new PCP. When you join Firefly, you'll choose your PCP, who will lead your dedicated care team, including a Nurse Practitioner (NP) and Health Guide. We're happy to work with your current PCP to transfer your records and ensure seamless continuity of care.
Firefly currently accepts most plans from Blue Cross Blue Shield of Massachusetts, Harvard Pilgrim Health Care, AllWays Health Partners, Tufts Health Plan, UniCare, and UnitedHealthcare with many more coming soon. We do not currently accept Medicare or Medicaid.