VIRTUAL-FIRST PRIMARY CARE

Your doctor. Anytime. Anywhere.

Say hello to healthcare on your terms and schedule. You'll get continuous, coordinated care through chat and video — from a physician-led team that really knows you.

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The Firefly Difference

Here’s what you can expect from your Firefly membership.

More care

Why settle for just a doctor? You’ll also get a nurse practitioner, health guide, and behavioral health specialist — all working together to help you feel your very best.

Clear guidance

Need a specialist? We match you with the perfect provider. A test? We connect you with a local lab. Trying to lose weight? Your health guide can help.

Incredible convenience

Let the doctor come to you through chat and video, from wherever you are — couch, office, or coffee shop. Need in-person care? We've got you covered there, too.

Transparent costs

We hate membership fees as much as you do. Your regular copay covers video visits. All other Firefly benefits, including unlimited chat, are always free.

A team approach to better health

Your health happens between doctor visits, not at them. So instead of yearly appointments, your Firefly care team delivers ongoing support. And of course, all Firefly providers are fully licensed. You choose your care team when you sign up.

Primary care doctor

Every team needs a steady hand to show the way. Your Firefly doctor coordinates and personalizes your care to meet your specific needs.

Nurse practitioner (NP)

Your NP will be the first to hop on a video call or answer your chats, so you’ll feel known and supported no matter what comes up.

Health guide

From healthier eating to lowering stress, your health guide is here for you. With practical tips and positive support, you’ll feel empowered to be your healthiest you.

Behavioral health specialist

Your licensed behavioral health specialist will assess your concerns, create a plan, and check your progress along the way.

Meet our team

In-person care whenever  you need it

We can handle most primary care needs virtually, including:

Blood Pressure Management

Behavioral & Mental Health

Diabetes Management

Chronic Conditions

Everyday Care

Acute & Urgent Primary Care

Health Coaching

Wellness & Preventive Care

When you need a doctor to listen to your heart, check an ankle sprain, or give other hands-on care, we connect you with one of our in-person partners:

Dermatology

Ear, Nose and Throat

Imaging

Labs & Testing

OB/GYN

Orthopedics

Physical Therapy

Urgent Care

It's primary care that looks at my whole self. They're saying, 'We’re the experts in healthcare, but you're the expert in your body. Did that fix it? Did it not fix it?' The proactive outreach is huge.

PHOEBE

Firefly Member

My old doctor said, ‘Yeah, we can totally see you…in two and a half months.’ I thought, ‘So what do I do until then?’ I looked around and found Firefly. They saw me the same day with a virtual appointment.

HANLON

Firefly Member

Firefly's on the tech frontier without losing the human factor. There's an actual person on the other end. I don't have to hop in the car, go down there and have somebody hit my knee with a hammer.

PAUL

Firefly Member

For someone with anxiety, it can be hard to reach out and get care for myself. It's easy to send a message about what’s going on and get a quick response back from my Firefly team.

SARAH

Firefly Member

30 minutes after I got to the ER on a Saturday night, I get a message from Dr. Greenberg saying, 'What's going on?' My mind was blown. I started crying like, 'Oh my God, I have a doctor!’

AUDREY

Firefly Member

It's hard to be sick and have to go see a doctor in person. I love getting a response back in that moment I'm not feeling well. I’ve really appreciated the real-time communication with Firefly.

MESHIA

Firefly Member

Firefly vs. your current PCP

Not that it’s a competition, but... How does your current primary care provider compare?

Included with Firefly

Your PCP

Same-day video visits

Just your copay

Unlimited chat with your care team

A doctor who actually has time for you

Super-fast prescription refills

Easy specialist referrals

Loooong waits in a germy lobby

Dusty magazines from 1992

VIRTUAL-FIRST PRIMARY CARE

Your doctor. Anytime. Anywhere.

The Firefly Difference

More care

Clear guidance

Incredible convenience

Transparent costs

A team approach to better health

Primary care doctor

Nurse practitioner (NP)

Health guide

In-person care whenever you need it

Blood Pressure Management

Behavioral & Mental Health

Diabetes Management

Chronic Conditions

Everyday Care

Acute & Urgent Primary Care

Health Coaching

Wellness & Preventive Care

Dermatology

Ear, Nose and Throat

Imaging

Labs & Testing

OB/GYN

Orthopedics

Physical Therapy

Urgent Care

It's primary care that looks at my whole self. They're saying, 'We’re the experts in healthcare, but you're the expert in your body. Did that fix it? Did it not fix it?' The proactive outreach is huge.

My old doctor said, ‘Yeah, we can totally see you…in two and a half months.’ I thought, ‘So what do I do until then?’ I looked around and found Firefly. They saw me the same day with a virtual appointment.

Firefly's on the tech frontier without losing the human factor. There's an actual person on the other end. I don't have to hop in the car, go down there and have somebody hit my knee with a hammer.

For someone with anxiety, it can be hard to reach out and get care for myself. It's easy to send a message about what’s going on and get a quick response back from my Firefly team.

30 minutes after I got to the ER on a Saturday night, I get a message from Dr. Greenberg saying, 'What's going on?' My mind was blown. I started crying like, 'Oh my God, I have a doctor!’

It's hard to be sick and have to go see a doctor in person. I love getting a response back in that moment I'm not feeling well. I’ve really appreciated the real-time communication with Firefly.

Firefly vs. your current PCP

Included with Firefly

Your PCP

We accept most insurance plans

Aetna

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Video visits with your doctor or NP

Anthem Blue Cross Blue Shield

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Video visits with your doctor or NP

Blue Cross Blue Shield of Massachusetts

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Video visits with your doctor or NP

Harvard Pilgrim HealthCare

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Video visits with your doctor or NP

Mass General Brigham

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Video visits with your doctor or NP

Tufts Health Plan

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Video visits with your doctor or NP

In-person care whenever  you need it