BlueCross BlueShield

IN NETWORK
Firefly accepts all BCBS commercial plans in Massachusetts and PPO plans from outside Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR BCBS COPAY

Video visits with your doctor or NP

Aetna

IN NETWORK
Firefly accepts all Aetna commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR AETNA COPAY

Video visits with your doctor or NP

AllWays Health Partners

IN NETWORK
Firefly accepts all AllWays commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR ALLWAYS COPAY

Video visits with your doctor or NP

Harvard Pilgrim HealthCare

IN NETWORK
Firefly accepts all Harvard Pilgrim commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR HARVARD PILGRIM COPAY

Video visits with your doctor or NP

Tufts Health Plan

IN NETWORK
Firefly accepts all Tufts Health Plan commercial and public (Direct) plans in Massachusetts.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR TUFTS COPAY

Video visits with your doctor or NP

UniCare

IN NETWORK
Firefly accepts all Unicare commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Video visits with your doctor or NP

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

UnitedHealthcare

IN NETWORK
Firefly accepts most UHC commercial plans in Massachusetts and PPO plans from outside Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.
INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR UHC COPAY

Video visits with your doctor or NP

Ryan Joy O'Connor

Ryan Joy O'Connor

Health Guide

"I focus on building supportive relationships with my patients. It’s the key to helping them achieve their goals."

Roanoke College

English

Background

Ryan Joy O’Connor believes in human-centered healthcare. That’s why she takes the time to not just listen to her patients but build a relationship with them to understand their unique needs. As one of Firefly’s health guides, she’ll meet you wherever you are on your healthcare journey and empower you to keep moving forward.

Experience & education

BA, Roanoke College

Interests & hobbies

An ideal weekend for Ryan is an oceanside picnic with some friends.

Favorite ordinary moment

“My morning walk around Jamaica Pond with an iced tea from my favorite local café.”

Pronouns

She, her, hers

NPI (National Provider Identifier) number

Accepts most insurance plans from

Insurance: Aetna
Insurance: AllWays Health Partners
Insurance: Blue Cross Blue Shield
Insurance: Harvard Pilgrim Healthcare
Insurance: Tufts Health Plan
Insurance: UniCare
Insurance: United Healthcare

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