BlueCross BlueShield

IN NETWORK

Firefly accepts all BCBS commercial plans in Massachusetts and PPO plans from outside Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.

INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR BCBS COPAY

Video visits with your doctor or NP

Get Started

Aetna

IN NETWORK

Firefly accepts all Aetna commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.

INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR AETNA COPAY

Video visits with your doctor or NP

Get Started

AllWays Health Partners

IN NETWORK

Firefly accepts all AllWays commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.

INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR ALLWAYS COPAY

Video visits with your doctor or NP

Get Started

Harvard Pilgrim HealthCare

IN NETWORK

Firefly accepts all Harvard Pilgrim commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it

INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR HARVARD PILGRIM COPAY

Video visits with your doctor or NP

Get Started

Tufts Health Plan

IN NETWORK

Firefly accepts all Tufts Health Plan commercial and public (Direct) plans in Massachusetts.

INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR TUFTS COPAY

Video visits with your doctor or NP

Get Started

UniCare

IN NETWORK

Firefly accepts all Unicare commercial plans in Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.

INCLUDED AT NO COST

Video visits with your doctor or NP

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

Get Started

UnitedHealthcare

IN NETWORK

Firefly accepts most UHC commercial plans in Massachusetts and PPO plans from outside Massachusetts. We can’t currently accept Medicare & Medicaid plans, but we’re working on it.

INCLUDED AT NO COST

Unlimited in-app messaging

Same-day appointments

Ongoing support & regular check-ins

Referrals to network partners for labs, specialists, and urgent care

Easy prescription renewals

YOUR UHC COPAY

Video visits with your doctor or NP

Get Started

Emma Lugten

Health Guide

"You shouldn't have to jump through hoops when it comes to your health."

University of Massachusetts Amherst

English, Spanish

Background

As a Firefly health guide, Emma’s primary goal is to educate patients about healthier habits they can easily incorporate into their lifestyle. Her approach is designed to let individuals realize their own strengths by helping them achieve their personal goals. Instead of focusing on what they can’t do or have, she helps patients find what works best for them.